Privacy Policy

Introduction

This Privacy Policy explains how Thrill Properties Limited collects, uses, processes, and protects your personal data when you access or use our website and our real estate services. We are committed to safeguarding your privacy in compliance with the Nigeria Data Protection Act 2023 (NDPA), the Nigeria Data Protection Regulation (NDPR), and other applicable Nigerian data protection laws.

Personal Data

Personal Data is defined under the Nigeria Data Protection Regulation / Act (NDPR/NDPA) as:

"Any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person."

Why Do We Need Your Personal Data?

The processing of your personal data is necessary for specific purposes such as inquiry submissions, property viewings, to fulfill a contract with you (such as property sales, tenancy agreements, short-let bookings, or management contracts) or to take steps at your request prior to entering into a contract.

Processing is necessary to comply with relevant legal and regulatory obligations in Nigeria.

We ensure that the information we collect and use is secured and used only for the purposes for which it is collected. We will in no way invade your privacy. If there is a need to use your personal data for marketing purposes, Thrill Properties Limited will seek additional consent from you.

Personal Data We Collect

We gather and manage personal information essential to facilitating our real estate services, including:

• Identity, Contact and Address: Full name, phone number, email address, physical address, national identity numbers, and government-issued IDs for sales, leases, and KYC requirements.
• Financial Data: Payment details, bank account information, proof of funds, or billing addresses needed to process property transactions, rental fees, or deposits.
• Property Preferences & History: Inquiry logs, saved property searches, lease terms, and property management records.
• Technical & Usage Data: IP address, browser type, operating system, page views, duration of visits, and device identifiers gathered during your visits to our website.

How Your Data Is Used

We use your personal data to:

• Manage Operations & Transactions: Handle property sales, rentals, management, payments, receipts, and booking confirmations.
• Provide Personalized Services: Offer tailored property recommendations and investment consulting.
• Ensure Security & Compliance: Verify identities to prevent fraud and satisfy legal requirements.
• Improve User Experience: Enhance website performance, functionality, and client experience.

Information Disclosures & Third-Party Sharing

We do not sell or rent your personal information. Disclosures are strictly limited to necessary operational and legal contexts:

• Hosts & Property Owners: Essential booking and tenant records needed to manage properties and execute lease agreements.
• Vetted Service Providers: Third-party partners handling payments, IT systems, identity verification, and support, all bound by NDPA-compliant data protection standards.
• Regulatory & Legal Bodies: Nigerian law enforcement or statutory authorities when mandated by legal obligations.

Cross-Border Data Transfers

We store and process your personal data mainly in Nigeria. If we use global cloud service providers or software that stores data internationally, we protect your information by ensuring compliance with Part VI of the NDPA 2023 through standard contractual clauses or by verifying that the destination country provides an equivalent level of data protection.

Keeping and Protecting Your Data

Your personal information is kept only for the duration necessary to deliver our services, maintain operational and transaction records, and fulfill any applicable legal reporting requirements.

To safeguard your personal data against unauthorized access, loss, alteration, or disclosure, we implement comprehensive technical and organizational defenses, including SSL encryption, secure servers, strict access controls, and firewalls.

Your Data Protection Rights

Under the NDPA 2023, you hold the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete records.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data when no legal basis remains for processing.
• Right to Restrict Processing: Request restriction of processing under specified statutory conditions.
• Right to Data Portability: Request transfer of your data to another entity in a structured, machine-readable format.
• Right to Object: Object to direct marketing or processing based on legitimate interests.
• Right to Withdraw Consent: Revoke your consent at any time without invalidating previous lawful processing.

Contact Details & Data Protection Officer (DPO)

If you have questions, inquiries, or wish to exercise your data protection rights, contact us at:

• Data Protection Officer / Privacy Office: Privacy Team
• Email: privacy@thrillproperties.com
• Physical Address: No 50B Nepa Line, Uyo, Akwa Ibom State, Nigeria
• Phone Number: 07017850771
• Website: www.thrillproperties.com

You also have the right to lodge a formal complaint directly with the Nigeria Data Protection Commission (NDPC) if you believe your data protection or privacy rights have been infringed.